Who We Are
AscendBioLabs LLC is a U.S.-based supplier of research-grade laboratory materials. All products offered are intended strictly for laboratory, scientific, and analytical use. We operate as an independent research supply company and follow standard e-commerce privacy practices.
Information We Collect
We collect the minimum amount of information necessary to process orders and operate our website, including:
- Name
- Email address
- Shipping address
- Payment information
- Voluntary account information
We do not collect sensitive personal data.
How We Use Your Information
Your information is used only for:
- Processing and fulfilling orders
- Providing customer support
- Website functionality
- Fraud prevention
- Internal analytics
We do not use your information for profiling, advertising networks, or resale.
Who We Share Your Data With
AscendBioLabs LLC does not sell, rent, or trade your personal data.
Data may be shared only with:
- Payment processors (to securely complete transactions)
- Shipping carriers (to deliver your order)
- Fraud-prevention and security services
These third parties receive only the information required to complete their function and cannot use it for any other purpose.
Data Retention
We retain order-related information only for as long as necessary to:
- Fulfill your order
- Maintain accurate business records
- Comply with legal, tax, and security obligations
Account information can be deleted at any time upon request.
Your Rights
You may request at any time to:
- Access the personal data we hold
- Request corrections
- Request deletion
- Request a copy of your data
- Request limitations on how your data is processed
Contact us at help@ascendbiolabs.com for any privacy-related requests.
How We Protect Your Data
We take reasonable administrative, technical, and physical measures to safeguard all information, including:
- Encrypted website connections (HTTPS)
- Secure payment gateways
- Limited access to internal systems
- Regular security reviews
We do not store full credit card information on our servers.
Where Your Data Is Sent
Customer information is processed within the United States and may also be handled by secure third-party services necessary for payment, logistics, and website operation.
Data is never transferred or sold to unrelated external parties.
Contact Us
For questions about this Privacy Policy or to submit a privacy request, contact: